Question 1

How do I make an appointment?

Accepted Answer

Just contact us either by phone, text or email.  We'll do our very best to get back to you within 24 hours.

Question 2

How long before I can get in?

Accepted Answer

If you do not need an "ideal" time for your first session, we can typically get you scheduled within 5 to 7 business days.  If you have a very specific scheduling need, that may take longer.

Question 3

What should I expect?

Accepted Answer

You'll be treated as the reason we're here.  With respect.  With professionalism.  And with confidentiality.  Our practice is a "judgment-free" zone.  We believe all lives are redeemable. God often does his best work during our worst times. 
 
We believe you are a unique, unrepeatable creation of God who deserves to be treated with care and respect.  There is no perfect person or relationship.  Every one of us has struggles, challenges and difficulties in this life.  We're here to help you navigate them.  And work through them.

Question 4

Do you take insurance?

Accepted Answer

Many major insurance companies don't recognize pastoral counseling as a medical intervention and, therefore, do not cover it.  And they require a psychiatric diagnosis which we are very reluctant to do.  Such a diagnosis can compromise your confidentiality as it can follow you for years and negatively impact your life in other unforeseen ways.  HSAs often work well here.  And we strive to make our services short-term intensive and solution-focused, to help keep your costs down.

Question 5

Can I communicate with you between appointments?

Accepted Answer

Yes. Just text or email. Should you need to call after hours or on weekends, you will reach our voice mail, but we'll get back to you as quickly as possible. 
 
If there is an actual emergency, please CALL 911 or GO TO AN ER.

Question 6

How much religion is brought in to your counseling?

Accepted Answer

Superb question.  And a very important one.  Answer:  Little to none.  Our goal is to "meet people where they are."  Not where we think they should be.   We strive to do the same. Jesus modeled this.  Jesus did not come to this world to "establish a religion."  He came as the antidote to it.  So, it's not about religion.  It's about a relationship with God through Jesus.  And it's about appealing to and applying timeless truths that help all of us to more effectively do life and relationships.

ECC

Frequently Asked Questions